Frequently Asked Questions
How are prices set?
Prices follow the live spot market plus a product premium, and update every minute. Your price is locked when you place your order.
When is my order confirmed?
Your price is locked and your order is binding when you place it at checkout. It ships after your payment clears.
Do you buy bullion?
We accept sell inquiries through our Sell to Us page, but automated buybacks are not yet available.